No sales team. No call centre. The same engineer who would draw your screen reads the message. WhatsApp is fastest — send a pit photo and a throughput target and we will come back within the working day.
WhatsApp is the fastest and the one we recommend — it is how the workshop runs day to day. Email is best when you need to attach drawings or a long brief.
The way our existing operators talk to us. Send a pit photo, a throughput target, and a rough location. Often replied to within the hour.
+60 18 942 6867 Typical reply: same day 04·02 · FORMALBest for detailed enquiries with attached drawings, geotech reports, or BoM requirements. Routed straight to engineering, not a sales inbox.
info@goldscreensnz.com Typical reply: within 24hIf you are in or near Bangkok, come to the floor in Rayong. See a build in progress, walk a finished plant, meet the team that will commission yours.
Rayong, Thailand By appointmentIf you can answer these six fields we can return with a sized plant recommendation and an indicative price the same day. Anything you cannot answer yet, leave blank — we will work it through together.
Most builds run 8 to 14 weeks of fabrication after sign-off on drawings, plus shipping. Track-mount and the largest skid units sit at the longer end. We share progress photos at every phase so the timeline is visible.
Yes — that is how every unit is built. The catalog is the starting point. Drum aperture, sluice geometry, motor sizing, hopper dimensions, paint, even the trailer hitch are all specified to your site before steel is cut.
Our operating zone is APAC: NZ, AU, PG, ID, TH, LA. We have shipped further on request, but commissioning support is at its best inside that region because the engineering team can be on site quickly.
Always. The same workshop team that builds the plant flies to the site for first start-up. We tune the plant against your feed and sign it off against the recovery numbers in the spec sheet.
An indicative price within the day on the back of WhatsApp. A formal quote — with full spec, drawings, BoM, payment terms and a build slot — inside a working week of the brief being agreed.
Occasionally. When an operator trades up, the previous plant is reconditioned in the workshop and re-listed. Ask if you want to be told when a refurbished unit becomes available.